Shipping

Order Processing


Orders placed by noon EST are normally processed and shipped within two business days from the date the order was placed. Please consider order processing time when selecting a shipping method. 

Shipping Methods

We use Canada Post to ship orders, and we offer expedited shipping at no extra cost to you. Packages shipped are trackable and insured. If you would like to use a courier service, please contact us via the form on the contact page. Please note, FedEx and UPS do not service P.O. Box or APO addresses.

CANADIAN SHIPPING
 and INTERNATIONAL SHIPPING to United States

Canada Post: Standard and Expedited

INTERNATIONAL SHIPPING outside of North America - not available at this time

Please contact Cedar Lake to enquire about international shipping or to make special arrangements.

INTERNATIONAL TAXES and DUTIES

Cedar Lake cannot control and is not responsible for any duties/taxes applied to your package. Customers shipping orders to destinations outside Canada (eg. to the United States) are responsible for all taxes, duties, tariffs and fees in addition to adhering to all applicable customs laws and restrictions associated with the import of products into that country from Canada. Because these laws and fees can change over time, Cedar Lake encourages concerned customers to check with the applicable Customs offices before placing an order. Cedar Lake does not add any of these fees to orders before checkout. 

 

By law, Cedar Lake must declare all items at their full price and cannot alter this amount to decrease international custom fees.

 If you refuse a shipment from Cedar Lake, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Cedar Lake. This amount will be deducted from your merchandise refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded. 

UNDELIVERED SHIPMENTS

Cedar Lake will not reimburse the Customer for any portion of the price of goods purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient refusal.

Please note that once your order has shipped, Cedar Lake is not liable for any shipments lost or damaged in transit.

Shipping Cost

Shipping charges $50.00 are $5.95 within Ontario, $11.95 within Canada (outside Ontario) and $18.95 to the U.S. Shipping for orders under $50.00 are $7.95 within Ontario, $14.95 within Canada and $21.95 to the U.S. A few items will be charged an additional shipping fee due to package size, weight, destination and shipping method and will be noted in the description and will be included in the purchase price. You will not be charged for an order until you submit your credit card information.